Beware of $99 Web Companies

Some companies that advertise cheap paternity testing offer a low price up front but have an arsenal of hidden fees. For instance, some companies charge more to test the mother. Others do not include the cost of the sample collection or testing kit in their quoted fees. Still others charge an additional fee for sending the test results! Also, steer clear of companies that seem to avoid taking responsibility for complications that may occur during the testing process. For instance, some companies will threaten to charge you for an additional DNA testing kit if they are unable to obtain sufficient DNA from the samples you submitted.

With Genesys, you will know exactly what you are paying for up front, and you will never be surprised by hidden fees. The testing fee that we quote you will cover everything you need for a paternity test: the DNA sample collection kit (for a home test), the DNA test, and the test results. In addition, if your test becomes more complex due to motherless testing or complications such as genetic mutations, we will perform any extended testing and statistical analysis needed for conclusive results at no additional cost to you.

Some companies are able to offer cheap paternity tests because they employ part-time graduate students to conduct the testing. In the same vein, some start-up companies are inexperienced with paternity testing and offer low-cost tests to attract customers. When considering a paternity testing company, try to find information about its DNA analysts so you can be sure they have the skills and experience needed to provide reliable testing.

With Genesys, your test will be performed by leading experts in the DNA testing industry. Our laboratory is headed by PhD scientists who have decades of experience in the fields of DNA technology, molecular biology, and forensics. As a whole, our laboratory’s staff has more than 150 years of combined experience in DNA testing. Their years of experience in the field of family relationship DNA testing help them expertly perform DNA tests and correctly interpret the test data—even in the most unusual cases. You can trust GeneSys to handle your paternity test with the utmost care and expertise.

A number of laboratories that perform genetic research are delving into the paternity testing business as a way to make extra money. However, research laboratories set their own rules, and many do not practice the quality control measures that are needed to ensure accurate, reliable paternity testing.

With Genesys, your test will be performed in a laboratory that specializes in paternity testing and other family relationship DNA tests. Since 1994, our laboratory has performed hundreds of thousands of paternity tests and other family relationship DNA tests. Through this experience, our laboratory has developed important quality control measures that enable it to routinely perform a large number of tests without compromising any quality. In fact, these quality control measures, including the Dual Process, actually increase the quality of our tests.

Because many clients need their paternity test results for legal purposes, such as to obtain child support, some paternity testing companies claim that their test results will stand up in court—even when their sample collection procedures may not allow this.

With Genesys, you can order a legal paternity test (with legally defensible results) or an in-home paternity test based on your personal needs. We offer two main types of paternity tests: legal tests and in-home tests. Our legal tests follow the chain of custody procedure, which makes the test results legally defensible in courts of law and other government agencies. For clients who wish to undergo more private testing for personal knowledge only, we offer in-home paternity testing.

If a paternity testing company doesn’t list its address—or if its address has a P.O. Box number, the letters PMB (for “postal mail box”), or a # sign (an indication of a private mailbox such as those provided by Mail Boxes Etc.)—it is probably a paternity testing broker. A broker is a company that resells a laboratory’s testing services. Watch out for brokers that cut corners to guarantee themselves high profits.

With Genesys, your DNA samples will not pass through any middlemen; they will come directly to our laboratory. When you test with us, your samples will come straight to our lab; they will not pass through any extra hands unnecessarily. This helps ensure a smooth and efficient testing process, and allows us to offer quick turnaround times.

Some companies that promise ultra-fast results may be cutting corners to meet the accelerated timeframe—prioritizing speed over accuracy. Also, some companies advertise fast turnaround times to entice customers, but if you look at their terms of service closely, you will find that they make many disclaimers about factors that will nullify the quick-service guarantee.

Further, as a quality control measure, the AABB recommends that DNA testing laboratories perform every test with an exclusion result twice to make sure the result is accurate. Without Dual Process testing, a lab that promises 3-day or faster results typically does not have time to retest an exclusion before releasing the results.

With Genesys, your paternity test will be completed within 5 working days. If interested, you can order our 3-working-day or 1-working-day express service for an extra fee. We offer reasonable turnaround times for our DNA tests, as well as express service for individuals who need their results more urgently than the standard turnaround times allow. We have a special team that is dedicated to processing our express tests.

In addition, through our laboratory’s Dual Process, we simultaneously perform every DNA test twice—not just those with exclusion results—to double-check our work and make sure we are delivering the most reliable results. By not waiting for an exclusion result before performing a second test, we also save time in the testing process. Even our 1-working-day express tests are performed twice!

Many small paternity testing companies are understaffed, particularly in the customer service department. If you have to leave a voice mail before you can speak to a customer service representative, you may be dealing with a company that is ill equipped to handle your questions and concerns.

With Genesys, you will have access to our knowledgeable, friendly client service representatives. Our highly trained client service representatives are available from 8:00 a.m. to 8:00 p.m. Eastern Time. They will listen to your situation, help you find the DNA test that best fits your needs, and answer any questions you have throughout the testing process. For a free consultation, please call 1-888-362-2592 or email us at answers@paternity-answers.com.